First time

Just think about it.

When was the last

time you did something

for the first time?

Goals

S.M.A.R.T.

Specific. Measurable. Attainable. Relevant. Time Bound.

Goal setting is as natural to our everyday lives as eating. Because of this very reality, I won't bore you with a long winded explanation about the virtues of goal setting. It's importance, necessity, constructive uses... etc etc. You already know that. It's impossible to achieve "something" if you don't decide what that "something" is!

Leadership

Read something amazing today. "Pain is what you experience when weakness leaves your body"

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An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success.
-- Stephen R. Covey

Ledership

A leader takes people where they want to go. A great leader takes people where they don't necessarily want to go, but ought to be.
-- Rosalynn Carter

Customers

If you serve customers and you want them to keep coming back to buy more then the best way to ensure that is by delighting them. Customers that are delighted will want to come back to be delighted again.

How can we create customer delight?

By making your customer feel special from the first contact:

• Address them by name
• Be enthusiastic
• Make a joke
• Smile big
• Have fun
• Be different
• Change the experience

Spend a few minutes thinking about how you can use your personality to make every customer feel special.

Your customers pay your salary. You want them to keep coming back, Francois!

Affirmations:
I delight my customers
My customers keep coming back
I make each person feel special

Be all you can be, Francois.

Meaningful Quotes

At the end of your life, you will never regret not having passed one more test, not winning one more verdict, or not closing one more deal. You will regret time not spent with a husband, a friend, a child, or a parent.
-- Barbara Bush

Motivation

"With confidence, you can reach truly amazing heights; without confidence - even the simplest accomplishments are beyond your grasp." - Jim Loehr

This is why I keep sharing ideas with you about improving your self-image and growing in confidence. It is so important, if you want to reach your potential!

Affirmations:
I am confident
I believe in myself
I can do anything

Be all you can be.